Frequently Asked Questions
Frequently Asked Questions
Where are your products made?
Our products are handcrafted in Nepal in collaboration with skilled artisans using traditional craftsmanship and carefully selected natural materials.
Are your products handmade?
Yes. Each piece is handcrafted, which means small natural variations in colour, texture, and weave are part of its unique character.
What makes hemp special?
Hemp is one of the world’s most durable natural fibres. It is breathable, lightweight, naturally strong, and becomes softer with use while maintaining its quality over time.
How do I care for my hemp shawl?
We recommend gentle hand washing in cold water with a mild detergent. Air dry naturally and avoid high heat to help preserve the fibres.
Are natural variations normal?
Absolutely. Because each piece is handcrafted using natural fibres and dyes, slight variations make every item unique.
Where do you ship?
We currently ship to selected countries within the European Union. Available shipping destinations are shown during checkout.
How long does shipping take?
Orders are usually processed within 1–3 business days.
Estimated delivery times depend on your location and can be found in our Shipping Policy.
Can I return my order?
Yes. You may return your order within 14 days of receiving it, provided it is unused, unworn, and returned in its original condition and packaging.
Please see our Refund & Return Policy for full details.
Who is behind Barsa Bardewa?
Barsa Bardewa is a small family-run brand founded by Barsa and Kamiel. Together with Barsa’s parents and our artisan partners in Nepal, we work to bring thoughtfully crafted natural products to Europe while celebrating craftsmanship, heritage, and intentional living.
How can I contact you?
We’d love to hear from you.
You can reach us at:
or through our Contact page.